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  1. What platforms Frostpunk 2 will be available on?:
    • Windows
  2. What are the minimal requirements for Frostpunk 2?:
    Windows:
    • Requires a 64-bit processor and operating system
    • OS: Windows 10/11 (64-bit)
    • Processor: AMD Ryzen 5 / Intel Core i5 2.5 GHz
    • Memory:8 GB RAM
    • Graphics:AMD RX 550 4 GB VRAM / NVIDIA GTX 1050Ti 4 GB VRAM / INTEL ARC A310 4GB VRAM
    • DirectX:Version 12
    • Storage:30 GB available space
    • Additional Notes: SSD required. Requirements are applicable for the beta in April and might change before the game’s full release
  3. Ultra Widescreen Support:
    Widescreen resolutions is supported.
  4. ERROR “DX12 IS NOT SUPPORTED ON YOUR SYSTEM. TRY RUNNING WITHOUT THE -DX12 OR -D3D12 COMMAND LINE ARGUMENT.”:
    This error pops up either when your Windows is not up to date, your GPU drivers are not up to date, your GPU and/or CPU is below the minimal requirements to run Frostpunk 2, or when your PC is trying to run the game using your integrated graphics card.
        • Please make sure your Windows is updated
        • Make sure the right GPU is set
    How to manually set the preferred GPU on Frostpunk 2
        • Select the Start button, then select Settings
        • In Settings, select System > Display > Graphics
        • Under Custom Options for apps, and under Add App select Classic App and then Browse
        • In Browse search for C:\Program Files (x86)\Steam\steamapps\common\Frostpunk2, select the Frostpunk2.exe and press Add
        • Once you add it, click on Frostpunk2 App and then select Options
        • In Graphics preference, select High performance
        • Select Save
        • Restart the game
        • If you are unable to find The Frostpunk2.exe under C:\Program Files (x86)\Steam\steamapps\common\Frostpunk2 then you probably have the game installed on another drive like D for example. If that is the case, just switch “C:” for “D:” at the beginning of the file path.
    If you are using an Nvidia Graphics card you can also set your GPU manually using the Nvidia Control Panel
        • Select the Start button, and type in Nvidia Control Panel. Then open the App
        • Under 3D Settings go to Manage 3D settings
        • Open the Program Settings tab
        • Add Frostpunk2 from the drop-down menu
        • Under the Specify the settings for this program scroll to OpenGL Rendering GPU
        • In the drop-down menu change it from Auto-select to Your dedicated Nvidia GPU
        • in the lower-right corner select Apply
    Update the graphics driver
  5. TROUBLESHOOTING FOR CRASHES:
    Change in-game settings
        • Please, make sure to install the game on an SSD drive, not an HDD drive
        • Lower in-game graphical settings
        • Limit your FPS to 30, 45 or 60
        • Change Upscaling method or, if the change will not help, Disable it
        • Change Upscaling Quality to Performance
        • Disable Frame Generation
        • Enable Vertical Sync (V-Sync)
        • Change Screen Mode to Windowed
    Delete Config folder
        • Config Folder can be found here:
        • C:\Users\***YOUR USERNAME***\AppData\Local\11bitstudios\Frostpunk2\Steam\Saved
    Delete AppData folder
        • Folder can be found here:
        • C:\Users\***YOUR USERNAME***\AppData\Local\11bitstudios
    Please note that this will delete your local save files Make sure you are not overclocking your PC
        • Please try turning off overclocking software like MSI Afterburner, Gigabyte Control Center, or any other similar software.
    Make sure the right GPU is set
        • How to manually set the preferred GPU on Frostpunk 2
          • Select the Start button, then select Settings
          • In Settings, select System > Display > Graphics
          • Under Custom Options for apps, and under Add App select Classic App and then Browse
          • In Browse search for C:\Program Files (x86)\Steam\steamapps\common\Frostpunk2, select the Frostpunk2.exe and press Add
          • Once you add it, click on Frostpunk2 App and then select Options
          • In Graphics preference, select High performance
          • Select Save
          • Restart the game
        • If you are unable to find The Frostpunk2.exe under C:\Program Files (x86)\Steam\steamapps\common\Frostpunk2 then you probably have the game installed on another drive like D for example. If that is the case, just switch “C:” for “D:” at the beginning of the file path.
        • If you are using an Nvidia Graphics card you can also set your GPU manually using the Nvidia Control Panel
          • Select the Start button, and type in Nvidia Control Panel. Then open the App
          • Under 3D Settings go to Manage 3D settings
          • Open the Program Settings tab
          • Add Frostpunk2 from the drop-down menu
          • Under the Specify the settings for this program scroll to OpenGL Rendering GPU
          • In the drop-down menu change it from Auto-select to Your dedicated Nvidia GPU
          • in the lower-right corner select Apply
  6. Repair Visual C++ Redistributables
    • Go to Apps & features in Windows (Start Menu → Settings → Apps)
    • Under Apps & features find the apps “Microsoft C++ Redistributable ”
    • Select the latest Year you see and click Modify
    • A dialog will appear, giving you the option to Repair
    • Click Repair and then allow the process to complete
    • Repeat steps 3 → 6 for each installation you see going back to version 2012
  7. Disable game optimization
    • Click on Search and type GeForce experience
    • Click on the Gear icon
    • From the left pane select Games
    • Remove the checkmark beside Automatically optimize newly added games
  8. Modify the Launch Options
    • Open the Steam app
    • Click Library, go to the game right-click on it and click Properties
    • Go to General, click Set Launch options, and type: “-dx12” or “d3d12”
    • Click OK to save the changes
    • Click Close to close the Properties window
  9. Increase your Virtual Memory
      How to Increase Virtual Memory Windows 11:
      • Open the Start menu type in Advanced system settings and press Enter
      • In the System Properties window go to the Advanced tab
      • Under the Performance section, click the Settings button
      • Click the Advanced tab in the Performance Options window
      • Under the Virtual memory section, click the Change button
      • Uncheck the Automatically manage paging files size for all drives
      • Select the Custom Size option
      • Specify the initial and maximum size for the paging file in megabytes. – Please note: The Virtual Memory size will differ for everyone. However, usually, you should use a number that’s one and a half times the total available memory for the “Initial size” and three times the available memory for the “Maximum size.”
      • Click the Set button
      • Click the OK button
      • Click the OK button again
      • Restart your device
      How to Increase Virtual Memory Windows 10:
      • Open Settings
      • Go to System
      • Go to About
      • Go to the Advanced system settings option under the Related settings section
      • Go to the Advanced tab
      • Go to the Settings button under the Performance section
      • Go to the Advanced tab
      • Click the Change button under the Virtual memory section
      • Uncheck the Automatically manage paging files size for all drives option
      • Select the Custom Size option
      • Specify the initial and maximum size for the paging file in megabytes. – Please note: The Virtual Memory size will differ for everyone. However, usually, you should use a number that’s one and a half times the total available memory for the “Initial size” and three times the available memory for the “Maximum size.”
      • Click the Set button
      • Click the OK button
      • Click the OK button again
      • Restart your device
  10. Basic general solutions:
    • Reinstall the game
    • Verify game’s files
    • Update your graphics card (GPU) drivers
    • Update your DirectX and Microsoft Visual C++ Redistributable Packages
    • If you’re forcing anti-aliasing from graphics card control panel be sure to disable it
    • If you are using a custom resolution and/or downsampling, disable it
    • Disable in-game overlay (depending on the Launcher disabling it could work differently)
    • Be sure to launch the game as the administrator
    • Make sure that your antivirus software (if you’re using any), is not preventing the game from launching. If yes, please create an exception for the game
  11. Where can I find my save files?:
    Your saves can be found in the following folders:
      • Steam version: C:\Users\***YOUR USERNAME***\AppData\Local\11bitstudios\Frostpunk2\Steam\Saved\
      • MS Store version: C:\Users\***YOUR USERNAME***\AppData\Local\11bitstudios\Frostpunk2\MS\Saved\SaveGames
  12. How can I verify files in Steam?:
      • Steam official link:
    Here
  13. How can I verify files in Xbox App?:
      • Microsoft Official link:
    Here
  14. How can I update my GPU drivers?:
  15. How do I generate the DxDiag file?:
    • Click on Start
    • Type “DxDiag” and launch DxDiag
    • Click on “Save all information”
    • Save “Dxdiag.txt” file
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