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  1. What platforms Frostpunk 2 will be available on?:
    • Windows
     
  2. What are the minimal requirements for Frostpunk 2?:
    Windows:
    • Requires a 64-bit processor and operating system
    • OS: Windows 10/11 (64-bit)
    • Processor: AMD Ryzen 5 / Intel Core i5 2.5 GHz
    • Memory:8 GB RAM
    • Graphics:AMD RX 550 4 GB VRAM / NVIDIA GTX 1050Ti 4 GB VRAM / INTEL ARC A310 4GB VRAM
    • DirectX:Version 12
    • Storage:30 GB available space
    • Additional Notes: SSD required. Requirements are applicable for the beta in April and might change before the game’s full release
     
  3. Ultra Widescreen Support:
    Widescreen resolutions is supported.
     
  4. ERROR “DX12 IS NOT SUPPORTED ON YOUR SYSTEM. TRY RUNNING WITHOUT THE -DX12 OR -D3D12 COMMAND LINE ARGUMENT.”:
      This error pops up either when your Windows is not up to date, your GPU drivers are not up to date, your GPU and/or CPU is below the minimal requirements to run Frostpunk 2, or when your PC is trying to run the game using your integrated graphics card.
      • Please make sure your Windows is updated
      • Make sure the right GPU is set
      How to manually set the preferred GPU on Frostpunk 2
      • Select the Start button, then select Settings
      • In Settings, select System > Display > Graphics
      • Under Custom Options for apps, and under Add App select Classic App and then Browse
      • In Browse search for C:\Program Files (x86)\Steam\steamapps\common\Frostpunk2, select the Frostpunk2.exe and press Add
      • Once you add it, click on Frostpunk2 App and then select Options
      • In Graphics preference, select High performance
      • Select Save
      • Restart the game
        If you are unable to find The Frostpunk2.exe under C:\Program Files (x86)\Steam\steamapps\common\Frostpunk2 then you probably have the game installed on another drive like D for example. If that is the case, just switch “C:” for “D:” at the beginning of the file path.
      If you are using an Nvidia Graphics card you can also set your GPU manually using the Nvidia Control Panel
      • Select the Start button, and type in Nvidia Control Panel. Then open the App
      • Under 3D Settings go to Manage 3D settings
      • Open the Program Settings tab
      • Add Frostpunk2 from the drop-down menu
      • Under the Specify the settings for this program scroll to OpenGL Rendering GPU
      • In the drop-down menu change it from Auto-select to Your dedicated Nvidia GPU
      • in the lower-right corner select Apply
      Update the graphics driver
     
  5. TROUBLESHOOTING FOR CRASHES:
      Change in-game settings
      • Please, make sure to install the game on an SSD drive, not an HDD drive
      • Lower in-game graphical settings
      • Limit your FPS to 30, 45 or 60
      • Change Upscaling method or, if the change will not help, Disable it
      • Change Upscaling Quality to Performance
      • Disable Frame Generation
      • Enable Vertical Sync (V-Sync)
      • Change Screen Mode to Windowed
      Delete Config folder
        Config Folder can be found here:
      • C:\Users\***YOUR USERNAME***\AppData\Local\11bitstudios\Frostpunk2\Steam\Saved
      Delete AppData folder
        Folder can be found here:
      • C:\Users\***YOUR USERNAME***\AppData\Local\11bitstudios
        • Please note that this will delete your local save files
      Make sure you are not overclocking your PC
        Please try turning off overclocking software like MSI Afterburner, Gigabyte Control Center, or any other similar software.
      Make sure the right GPU is set
        How to manually set the preferred GPU on Frostpunk 2
        • Select the Start button, then select Settings
        • In Settings, select System > Display > Graphics
        • Under Custom Options for apps, and under Add App select Classic App and then Browse
        • In Browse search for C:\Program Files (x86)\Steam\steamapps\common\Frostpunk2, select the Frostpunk2.exe and press Add
        • Once you add it, click on Frostpunk2 App and then select Options
        • In Graphics preference, select High performance
        • Select Save
        • Restart the game
        If you are unable to find The Frostpunk2.exe under C:\Program Files (x86)\Steam\steamapps\common\Frostpunk2 then you probably have the game installed on another drive like D for example. If that is the case, just switch “C:” for “D:” at the beginning of the file path.
        If you are using an Nvidia Graphics card you can also set your GPU manually using the Nvidia Control Panel
        • Select the Start button, and type in Nvidia Control Panel. Then open the App
        • Under 3D Settings go to Manage 3D settings
        • Open the Program Settings tab
        • Add Frostpunk2 from the drop-down menu
        • Under the Specify the settings for this program scroll to OpenGL Rendering GPU
        • In the drop-down menu change it from Auto-select to Your dedicated Nvidia GPU
        • in the lower-right corner select Apply
      Please make sure you have installed the latest Codec Pack
        One of the places where you can find them is HERE
      Repair Visual C++ Redistributables
      • Go to Apps & features in Windows (Start Menu → Settings → Apps)
      • Under Apps & features find the apps “Microsoft C++ Redistributable ”
      • Select the latest Year you see and click Modify
      • A dialog will appear, giving you the option to Repair
      • Click Repair and then allow the process to complete
      • Repeat steps 3 → 6 for each installation you see going back to version 2012
      Disable game optimization
      • Click on Search and type GeForce experience
      • Click on the Gear icon
      • From the left pane select Games
      • Remove the checkmark beside Automatically optimize newly added games
      Modify the Launch Options
      • Open the Steam app
      • Click Library, go to the game right-click on it and click Properties
      • Go to General, click Set Launch options, and type: “-dx12” or “d3d12”
      • Click OK to save the changes
      • Click Close to close the Properties window
      Increase your Virtual Memory
        How to Increase Virtual Memory Windows 11:
        • Open the Start menu type in Advanced system settings and press Enter
        • In the System Properties window go to the Advanced tab
        • Under the Performance section, click the Settings button
        • Click the Advanced tab in the Performance Options window
        • Under the Virtual memory section, click the Change button
        • Uncheck the Automatically manage paging files size for all drives
        • Select the Custom Size option
        • Specify the initial and maximum size for the paging file in megabytes. – Please note: The Virtual Memory size will differ for everyone. However, usually, you should use a number that’s one and a half times the total available memory for the “Initial size” and three times the available memory for the “Maximum size.”
        • Click the Set button
        • Click the OK button
        • Click the OK button again
        • Restart your device
        How to Increase Virtual Memory Windows 10:
        • Open Settings
        • Go to System
        • Go to About
        • Go to the Advanced system settings option under the Related settings section
        • Go to the Advanced tab
        • Go to the Settings button under the Performance section
        • Go to the Advanced tab
        • Click the Change button under the Virtual memory section
        • Uncheck the Automatically manage paging files size for all drives option
        • Select the Custom Size option
        • Specify the initial and maximum size for the paging file in megabytes. – Please note: The Virtual Memory size will differ for everyone. However, usually, you should use a number that’s one and a half times the total available memory for the “Initial size” and three times the available memory for the “Maximum size.”
        • Click the Set button
        • Click the OK button
        • Click the OK button again
        • Restart your device
     
  6. Basic general solutions:
    • Reinstall the game
    • Verify game’s files
    • Update your graphics card (GPU) drivers
    • Update your DirectX and Microsoft Visual C++ Redistributable Packages
    • If you’re forcing anti-aliasing from graphics card control panel be sure to disable it
    • If you are using a custom resolution and/or downsampling, disable it
    • Disable in-game overlay (depending on the Launcher disabling it could work differently)
    • Be sure to launch the game as the administrator
    • Make sure that your antivirus software (if you’re using any), is not preventing the game from launching. If yes, please create an exception for the game
     
  7. Where can I find my save files?:
      Your saves can be found in the following folders:
      • Steam version: C:\Users\***YOUR USERNAME***\AppData\Local\11bitstudios\Frostpunk2\Steam\Saved\
      • MS Store version: C:\Users\***YOUR USERNAME***\AppData\Local\11bitstudios\Frostpunk2\MS\Saved\SaveGames
     
  8. How can I verify files in Steam?:
      Steam official link: Here
     
  9. How can I verify files in Xbox App?:
      Microsoft Official link: Here
     
  10. How can I update my GPU drivers?:
     
  11. How do I generate the DxDiag file?:
    • Click on Start
    • Type “DxDiag” and launch DxDiag
    • Click on “Save all information”
    • Save “Dxdiag.txt” file
     
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