TECHNICAL SUPPORT

CHOOSE A GAME

Filters
gameReset
Apply
Filters
  1. What platforms can I play Anomaly 2 on?:
    • Windows
    • Mac OS X
    • Linux
    • BlackBerry
    • PlayStation 4
    • Android
    • iOS
     
  2. What are the minimal requirements for Anomaly 2:
    • Windows:
      • OS: Windows XP SP3 (32 bit) / Vista
      • Processor: Intel(R) Core(TM)2 Duo 2.4, AMD Athlon(TM) X2 2.8 Ghz
      • Memory: 2 GB RAM
      • Graphics: Geforce 9600 GS, Radeon HD4000, Shader Model 3.0, 512 MB
      • DirectX®:9.0c
      • Hard Drive:3 GB HD space
      • Sound:DirectX compatible
    • MacOS:
      • OS:10.6
      • Processor:Intel(R) Core(TM)2 Duo 2.4, AMD Athlon(TM) X2 2.8 Ghz
      • Memory:2 GB RAM
      • Graphics:Geforce 9600 GS, Radeon HD4000, Shader Model 3.0, 512 MB
      • Hard Drive:3 GB HD space
      • Sound:Integrated
    • Linux:
      • OS:Ubuntu 12.04
      • Processor: Intel(R) Core(TM)2 Duo 2.4, AMD Athlon(TM) X2 2.8 Ghz
      • Memory: 2 GB RAM
      • Graphics: Geforce 9600 GS, Radeon HD4000, Shader Model 3.0, 512 MB
      • Hard Drive: 3 GB HD space
    • iOS:
      • iPhone – Requires iOS 8.0 or later
      • iPad – Requires iPadOS 8.0 or later
      • iPod touch – Requires iOS 8.0 or later
    • Android:
      • OS: 2.3 or newer
     
  3. Basic Troubleshooting steps that should help with most issues on PC:
    • Reinstall the game
    • Verify game’s files via your Launcher
    • Update your graphics card drivers
    • Update your DirectX and Microsoft Visual C++ Redistributable Package
    • If you’re forcing anti-aliasing from graphics card control panel – be sure to disable it
    • Run the game in windowed mode
    • If you are using custom resolution and/or downsampling, disable it
    • Disable Steam in-game overlay
    • Launch the game as the administrator
    • Try running the game in Windows 7 or 8 compatibility mode
     
  4. How can I verify files in Steam?:
    • Steam official link: Here
     
  5. How can I verify files in GOG?:
    • GOG official link: Here
     
  6. How can I update my GPU drivers?:
    • First and foremost, please do not use the tool that is built into your OS – these repositories are not updated frequently (or, in case of some GPUs, at all) and the tool is just fooling you into thinking that you’re running the latest build
    • If you have an Nvidia GPU, please follow this link: Nvidia Drivers
    • If you have an AMD GPU, please follow this link: AMD Drivers
     
Menu